Privacy policy

This page will describe management of our web site as regards processing the personal data of users that visit us.
This information is provided - also in pursuance of Section 13 of Legislative Decree no. 196/2003 - to any entity having to do with the web-based services that are made available by Your Travel Concierge via electronic networks as from the following address: www.ytconcierge.com - www.ytconcierge.it .
The information provided only applies to our web site and does not concern any web sites that may be visited by an user via external links.
The information provided is also based on the guidelines contained in Recommendation no. 2/2001, which was adopted on 17 May 2001 by the European data protection authorities within the Working Party set up under Article 29 of European Directive 95/46/EC in order to lay down minimum requirements for the collection of personal data online - especially with regard to arrangements, timing and contents of the information to be provided by data controllers to users visiting web pages for whatever purpose.

Data Controller

Visiting this site may result into the processing of data concerning identified or identifiable persons.
The data controller is Senigaglia Erika.

Place Where Data Is Processed

The processing operations related to the web-based services that are made available via this website are carried out at the Your Travel Concierge address, Via A.Ruzzante 18 - 30013 Cavallino Treporti (VE) Italy. No data resulting from web-based services is either communicated or disseminated.
Any personal data that is provided by users is only used to provide the service and/or discharge the tasks requested and is disclosed to third parties only if this is necessary for the said purposes.

Categories of Processed Data

Navigation Data
The information systems and software procedures relied upon to operate this web site acquire personal data as part of their standard functioning; the transmission of such data is an inherent feature of Internet communication protocols. Such information is not collected in order to relate it to identified data subjects, however it might allow user identification per se after being processed and matched with data held by third parties. This data category includes IP addresses and/or the domain names of the computers used by any user connecting with this web site, the URI (Uniform Resource Identifier) addresses of the requested resources, the time of such requests, the method used for submitting a given request to the server, returned file size, a numerical code relating to server response status (successfully performed, error, etc.), and other parameters related to the user's operating system and computer environment. These data are only used to extract anonymous statistical information on website use as well as to check its functioning.

Data Provided Voluntarily by Users
Sending e-mail messages to the addresses mentioned on this website, which is done on the basis of a freely chosen, explicit, and voluntary option, entails acquisition of the sender's address, which is necessary in order to reply to any request, as well as of such additional personal data as is contained in the message(s).

Cookies
No personal data concerning users is acquired by the website in this regard, but we use session cookies and permanent cookies, including Google Analytics cookies.
Use of the so-called session cookies – which are not stored permanently on the user's computer and disappear upon closing the browser – is exclusively limited to the transmission of session ID's – consisting of server-generated casual numbers – as necessary to allow secure, effective navigation.
> more information about the cookies used on this site

Optional Data Provision

Subject to the specifications made with regard to navigation data, users are free to provide the personal data either to be entered in the application forms eventually submitted to Your Travel Concierge or referred to in contactingYour Travel Concierge to request delivery of information materials and other communications. Failure to provide such data may entail the failure to be provided with the items requested.

For completeness' sake, it should be pointed out that in some cases – which are not the subject of the standard management of this website – our Authority may request information pursuant to Section 157 of Legislative Decree no. 196/2003 with a view to supervising the processing of personal data. In these cases it is mandatory to comply under penalty of administrative penalties.

Processing Arrangements

Personal data is processed with automated means for no longer than is necessary to achieve the purposes for which it has been collected. Specific security measures are implemented to prevent the data from being lost, used unlawfully and/or inappropriately, and accessed without authorisation.

Data Subjects' Rights

Data subjects are entitled at any time to obtain confirmation of the existence of personal data concerning them and be informed of their contents and origin, verify their accuracy, or else request that such data be supplemented, updated or rectified (Section 7 of Legislative Decree no. 196/2003). The above Section also provides for the right to request erasure, anonymisation or blocking of any data that is processed in breach of the law as well as to object in all cases, on legitimate grounds, to processing of the data.
All requests should be

• emailed to info@ytconcierge.com

• or sent to Your Travel Concierge address, Via A.Ruzzante 18 - 30013 Cavallino Treporti (VE) Italy.